Protecting your scheme is the number one priority for any Trustee, scheme or provider, and that includes ensuring you’re paying out benefits correctly – to the right person, at the right time.

IDself supports you with this in three key ways:
• Minimising benefits paid out to deceased members with proof of life checks – particularly for overseas members
• Ensuring the member is who they say they are with Know Your Customer (KYC) identity checks
• Secure and automatic checks – for added peace of mind and reduced chance of human error

Current commonly used checks involve cumbersome paper processes, with effort on a member’s part to complete, verify and return documents.

This often takes some encouragement, with regular ‘chaser’ letters and plenty of manual work for your administration team when documents are returned.

Using our technology will:

• Speed up the process
• Reduce human error
• Free up your admin team to work on more complex tasks
• Reduce the effort required from members

Improve the service you provide to your members using our simple ID checker.

A straightforward login, ID check and instant facial recognition means your members can be verified in less than a minute.

You can get the results quickly – enabling you to begin, or continue to pay benefits much sooner than current manual methods would allow.

Your members aren’t spending unnecessary time copying and verifying ID documents and your team aren’t spending time checking them – it’s a win/win!

Facial recognition technology has been used for years – commonly in airports for immigration purposes – where it’s been refined and improved.

It looks at key facial structure and features, mapping the users face and then comparing those key points against their photograph.

According to a NIST (National Institute of Standards and Technology) report[1], facial recognition software was successful in 99.8% of cases!

[1] https://nvlpubs.nist.gov/nistpubs/ir/2018/NIST.IR.8238.pdf