ABI vulnerable customers

May 2, 2019

For both the insurance and pensions industry, firms often engage with customers at vulnerable points. This event was held as a means of exploring how industries can ensure that firms will interact with vulnerable customers in effective ways possible to achieve fair and consistent outcomes through innovation and/or instilling the right company policies and culture in a firm. It brought together experts in the field to showcase tested methods of good practice, and also discussed the common challenges that arise.


Admin & Data Forum 2021 Mar 4, 2021 What does the future of pensions administration and data need to look like? The two go hand-in-hand and will always be inextricably linked. But there is growing evidence that a conscious uncoupling
PLSA Liverpool Oct 1, 2020 More details to follow!
ABI annual conference Feb 25, 2020 More details to follow!
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