ABI vulnerable customers

May 2, 2019

For both the insurance and pensions industry, firms often engage with customers at vulnerable points. This event was held as a means of exploring how industries can ensure that firms will interact with vulnerable customers in effective ways possible to achieve fair and consistent outcomes through innovation and/or instilling the right company policies and culture in a firm. It brought together experts in the field to showcase tested methods of good practice, and also discussed the common challenges that arise.


PLSA Liverpool Oct 1, 2020 More details to follow!
ABI annual conference Feb 25, 2020 More details to follow!
ABI annual dinner Feb 24, 2020 The Annual Dinner provides an excellent opportunity to meet other leaders in our industry and to network with some of the speakers and policymakers who will attend the conference the following day.
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